Shipping
 

Items will be posted to you within 14 days of receiving payment.

Postage and Packing costs all include appropriate packaging and proof of posting/delivery.

For all deliveries within the UK, the post and packing costs are indicated of individual items, in line with the corresponding Royal Mail Special Delivery size and weight.

For worldwide shipping, paintings will be shipped via Royal Mail Parcelforce Worldwide.  Please note that for safety reasons, artworks will be packed securely and shipped without a frame or glass. Contact us to obtain a specific shipping price per item for your destination country.

 

Returns

We always strive to provide high quality service.  If you are not satisfied with any service or product please contact us in the first instance.  

You may return any faulty products in unused condition and in the original undamaged packaging within 30 days of purchase to Jenny Brown, 4 Cedar Road, Kilmarnock, Ayrshire, KA1 2HP, UK and we will refund you the cost of the product(s).

Should you receive damaged or incorrect goods we will offer a replacement item or, if unavailable, an alternative or a full refund. 

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

 
 

Terms and Conditions

Every effort is made to portray all products accurately on this website.

The price for each item is clearly displayed.   Payment can be made by via Paypal, at the checkout.